Great relationships lead to DPT's success, growing on-site staff by 50% in 2010

Grand Rapids-based business consulting firm DPT had a great year in 2010, resulting in growth of their on-premise staff by 50%, according to Henry Morley, managing partner.  

Giving credit first and foremost to "excellent client relationships," Morley indicated that two of their service offerings, customer relationship management (CRM) and project management, were the driving forces in 2010.   

Ironically, the poor economy played a big role too.

"CRM is primarily based around business development," Morley says. "Our services help our clients drive sales." Morley indicates this is especially important for businesses in a downturn as many organizations need to do more with less.

Morley also explains that many of today's businesses tend to be leaner and project-driven, which requires a more sophisticated project management process, another of DPT's core consulting competencies.

Morley states that their organization is constantly looking for talent. "We're looking for people that can effect business change," he says.

Morley also points out the equally critical importance of having the ability to effectively communicate. "Communication skills are paramount for us, both verbal and written," he says.

For individuals interested in working at DPT, Randy Shier, a principal at DPT stresses face-to-face networking, especially for recent graduates. "We do a lot of recruiting through business networking sites and events," he says. "Younger people typically have limited exposure to these events, so go get exposure. You can't rely on social media totally to build those relationships."

To learn more about DPT, both as a service provider and as a potential employer, you can visit their website or check out their corporate profile on LinkedIn.

Source: Henry Morley, Randy Shier and Jennifer Jenks, DPT
Writer: John Rumery, Innovation and Jobs Editor