Same concept, new industry: Veteran operations director launches new business

As an expert in operations and Lean processes, Christopher Wilson's preretirement career was all about efficiency. While at Amway Corp./Alticor, Wilson had a variety of responsibilities within operations for the direct sales giant from around the globe.  

Near the end of his time at Amway, he was a part of a volunteer team that, as a service project, tackled a logistics problem for a nonprofit by applying the same Lean process tools used at Amway.  

According to Wilson, the results were an unqualified success.

"We had a problem to solve and we ended up creating more products with the same space and the same staff," he says. "We increased the productivity."

After that experience, Wilson says he was approached by Doug DeVos, who suggested that when he retired he should consider doing the same type of consulting for other non-profits to help them do things better.

With that as the backstory, Wilson is embarking on his second career. Now an entrepreneur, Wilson is launching NonProfit Process Excellence (NPX) with a goal to assist nonprofit organizations by improving their key processes.

Wilson has quickly learned that many nonprofits move at a different rhythm than their for-profit counterparts.

"I'm positive that this will transform their operations, but it requires time to grasp the concept," he states. "An investment into this service will allow nonprofits to do more with less, to be more efficient."

Wilson is counting on strong word-of-mouth among nonprofits and donors to drive his service.  

"Would you, as a donor looking to invest money into an organization, be interested in donating if you you knew some of this money would be used for these processes?" he asks.

Wilson is betting the answer is yes. To learn more about his service, you can visit his website here and contact Wilson directly.

Source:  Christopher Wilson, Nonprofit Process Excellence
Writer: John Rumery, Innovation and Jobs Editor.
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