Muskegon telecommunications, IT company adds technician job, drop-off computer repair service

Business is booming after Muskegon companies Logical Technologies and StarTek Communications merged in February to form Star Logic Solutions. After working together on a number of projects over the years, owners Jim Flood and Kevin Lloyd saw the growing crossover between technology and communications and merged the two firms.

Company growth since the merger created a new sales position and a new computer technician position, both of which were filled recently. But with the new salesperson in place to bring aboard new clients, and the launch of the company's first drop-off computer repair service, Star Logic Solutions expects to add another computer technician position in the next two to six months.

"While onsite serving the networks of our business customers, we often get requests from their employees asking us if we can work on their home computer and clean off viruses or repair it," says Sales Manager Elisabeth Major. "In the past we hadn't offered that service. But now, people can drop off their computers at our office for diagnosis and repair."

Customers can drop off their computers at the company headquarters, 3120 S. Getty St., Suite E.

Major says technicians interested in the future technician position will need to have an understanding of Microsoft Windows and the Windows server environment. In addition, the company wants a technician who can cut through the technical jargon and explain solutions to customers in plain language.

"We are working toward becoming a company's trusted technology advisor," Major says. "We come to you and help you do your business better by providing the technology solutions that help you do it better."

Writer: Deborah Johnson Wood, Development News Editor
Photos courtesy of Star Logic Solutions