By: Deborah Johnson Wood
SOAP Transcription Services, Inc., recently graduated 15 transcriptionists from its new Holland training center at 370 Country Club Road and hired 25 others from another training company. With a new, very large account under negotiation, the company seeks to add another 50 positions as soon as it can fill them.
That large account is a prison system outside Michigan that is in the process of converting prisoners' medical records from paper to electronic data. SOAP already converted the records of one city-sized prison in the system, and is moving forward to land the account for the remaining prisons.
"If the prisoners have something serious and their paper chart doesn't go with them when they transfer to a new prison, the new prison's hospital has to reinvent the wheel," says Kim Naik, spokesperson for SOAP. Naik declined to name the prison system, citing confidentiality until the deal is signed.
SOAP logged a 44 percent revenue increase in 2007, and to-date is 10 percent ahead of last year's sales. Part of that growth is because SOAP chooses to keep its work stateside, compared to larger national companies that outsource 30 percent of the work offshore.
Most transcriptionists work from home, and Naik says that's a challenge because so many regions in Michigan don't have DSL or cable Internet, which is needed to do the job.
"We've tried to recruit in places where there have been large losses of employers," she says. "People want the jobs, but don't have the connectivity. You can't make Michigan into this big technology hub if the people can't get DSL or cable to make the technology work for the state."
Source: Kim Naik, SOAP Transcription Services, Inc
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Deborah Johnson Wood is development news editor for Rapid Growth Media. She can be contacted at [email protected].
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