First comes love, then comes a really well designed website

Sitting in a Tree is the two-year ‘young’ startup which provides an online platform and multiple website designs that allow couples to modernize the wedding invitation process.

Since November 2012, Laura Vaughn, co-founder, (along with Julia Jamieson) says they have helped facilitate invitations for over 650 weddings.  She also estimates they receive between 50-100 customer service emails each month, which has necessitated the hiring of a customer service representative, Megan Seeley.  “The volume is too high now for Julia and me to handle the customer service process” says Vaughn who explains that even though their sites are very user friendly to set up and use, it might the first time someone ever went through the process of managing a reservation site.

Seeley will be responsible for handling design and technical questions plus help craft the overall customer service experience for the the site.

Leveraging their experience with wedding R.S.V.P.’s, Vaughn and Jamieson are all ready working on their first product extension, a corporate event site that provides planners with a customized registration experience.  The site, called Blackbird, is near launch.

To learn more about Sitting in a Tree or Blackbird, you can view their sites here and here.

Writer: John Rumery, Innovation and Jobs News Editor